AI in Software Testing: Will Bots replace Humans

Software testing is an integral part of any software to deliver a quality product and for that testing can be performed either manually or automatically by using automation tools. Testing helps to protect an application against different bugs which may results in destructive application and effect an organization in the future. But from recent years, manual testing slowly moves towards automation which helps to ensure greater accuracy and less human efforts. As we are moving more towards the digital transformation, nowadays there is a new hot buzz-creating news and spreading its impact in every major industry I.e. Artificial Intelligence.   

Artificial Intelligence is a subcategory of computer science that aims in the development of computers capable of performing tasks and to identify the patterns and logic by learning from the collection of data. AI is not created only for the ease of customers but also for the software organizations especially in the field of software testing. Artificial Intelligence helps us to reduce the gap in test results and high-performance failures which increase the cost of the testing process.

Software testing needs high investment with a lot of time on a particular software and according to a report, around 70% to 80% of testing is just a repetition of the verification of the test performed during testing so to overcome it we need to rely on Artificial Intelligence in the coming future to increase the efficiency, reduce cost and effort. But, we cannot completely depend on Artificial Intelligence as there is some drawback also. 

Due to lack of intervention of the human, complete judgment will be depending on Artificial Intelligence which leads to the productivity issue sometimes. Let’s take a real instance, a couple of months ago in Mumbai when there was an incident held due to high tides and people called for Ola or Uber taxis to help them to get out from that area. Though software displayed the high prices due to its high demand and the saved algorithm in the software was not considered the crisis in that scenario. If there was an intervention then this type of situation can be handled in a better way. 

Conclusion:  

From my point of view, Artificial Intelligence ushers in software testing in the coming future and with the involvement of human creativity. We cannot deny the fact that Artificial Intelligence will lead to the job cuts and layoffs but human testers need to start thinking differently about the future of testing by learning about new technologies for their survival. Also, we have to change our perspective regarding Artificial Intelligence, however, machines and humans both are an integral part of software testing and would ultimately lead to better software if they complement each other in a better way.