1) PERSONAL DATA COLLECTED
We may collect, process and/or store your Personal Data from a number of sources, primarily to provide products and services under our contracts with our Customers and to improve those products and services.
We also may obtain Personal Data by recording how you use our products, for example through error reports or other usage data. When you visit a Site, certain Personal Data may be collected by recording how you interact with that Site via cookies or web beacons (see the “Information Collected via Cookies” and “Managing Cookies” sections below for further details). If you participate in Oodles Community on-line discussions about our products and services, you may opt to register as a participant and also provide us with a personal profile, a picture or other Personal Data.
From Oodles Job Applicants and Oodles Employees:
We collect Personal Data from Oodles job applicants to conduct our applicant review and hiring activities. We collect Personal Data from our employees for the purposes of fulfilling our human resources obligations to our employees, such as conducting employee performance evaluations, administering payroll and benefits (and related record keeping), filing government reports, performing company network management and authentication, security, emergency notification management, and enhancing employee health and safety.
From Visitors to our websites:
Non-identifiable Information: When you utilize a Site, we may receive certain personally non-identifiable information about your use of the Site. We may store such information ourselves or it may be included in databases owned and maintained by us, our subcontractors, agents or our business partners. We may use such information and pool it with other information to track, for instance, the total number of visitors to a Site and the domain names of our visitors' Internet service providers.
Information Collected via Cookies and Similar Technologies: Like most websites, we also collect and/or log specific Site visitor information, which may include both non-identifiable information and Personal Data, including what kind of browser visitors are on, what operating system they are using, their IP address, cookie information, time stamp and click stream information. This data is collected through the use of log files, "cookies," "web beacon" or other similar technologies. "Cookies" are small files of data that may be sent to your web browser and stored on your computer. With "web beacons," when a visitor accesses certain pages on a Site, an anonymous notice of that visit is generated which may be processed by us. Web beacons work in conjunction with cookies to let us know what portions of our Sites are of interest to you and to help us provide you with tailored information from our Sites. We may collect and store this information and combine it with other Personal Data you have provided.
We also use first-party and third-party cookies in on-line advertising efforts. When you visit a Site, third parties may set cookies on your computer and use those cookies to collect information about you, including about your computer and how you use the Site. These parties use such information to personalize and deliver targeted advertising to you on non-Oodles websites. For additional information about on-line behavioural advertising, visit the websites of the Network Advertising Initiative and the Digital Advertising Alliance.
Managing Cookies and Similar Technologies: Most web browsers can be configured not to accept cookies, notify you if a cookie is sent to you, or otherwise manage cookies, web beacons and similar technologies. If you turn off cookies, web beacons and similar technologies will still detect anonymous visits, but the notices they generate cannot be associated with other anonymous information or personally-identifiable information and are disregarded. Similarly, if you would like to prevent third parties from setting and accessing cookies and similar technologies on your computer for advertising and other purposes, you can configure your browser to manage or block cookies and those technologies. Additionally, cookie preferences, including the ability to opt-out of first and third-party cookies, may also be set and managed using our cookie consent manager tool.
Research: In an ongoing effort to better understand and serve all users of Oodles services, we may conduct research on user demographics and interests based on the Personal Data and other information provided to us. This research may be compiled and analysed on an aggregate basis, and we may share this aggregated data with our affiliates, agents and business partners. This aggregate information does not identify you personally.
Do Not Track: Like many websites, our Sites do not currently respond to "do not track" browser headers. Cookie preferences, including the ability to opt-out of first and third-party cookies, may be set and managed using our cookie consent manager tool. Additionally, you can take steps to limit tracking by erasing cookies and similar technologies from your computer's hard drive and by setting your browser to block all cookies or similar technologies or warn you before they are stored. Should you choose to remove all stored cookies, including the opt-out cookies set via our cookie consent manager tool, you may need to re-establish your cookie preferences with the tool.
Access, correction, objection of your Personal Information:
You have the right to access, correct, delete or transfer your Personal Information that we hold, including your profile and preferences. You also have the right to object to certain processing and, where we have asked for your consent to process your Personal Information, to withdraw this consent. Where we process your Personal Information because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Information.
2) How Oodles Uses Personal Data
If you visit our Sites: We may use your Personal Data in the manner described in Section 1 above. You can use many features of our Sites without providing any Personal Data, however, you may not be able to use certain services.
If you provide Personal Data to us directly in another manner: We may use your Personal Data in connection with the reason for which it was provided, such as to deliver the product or service you requested, answer the question you posed, or diagnose a technical support issue. We also may use it to send you product or service notices that may be of importance to you, prevent, detect or investigate illegal or fraudulent activity, or use it as otherwise disclosed to you when you provide the information. We may use Personal Data information to contact you in the future to tell you about services we believe will be of interest to you. When we contact you in these ways, we will do so based on your prior consent to receive such communications, or upon our “legitimate interest” to communicate with you, for instance if we have information to share based upon your prior relationship with Oodles. In every case, we offer you the opportunity to "opt-out" from receiving further such communications.
If you are an employee of a Oodles Customer: When Oodles collects and processes Customer employee data in accordance with a Customer's instructions set forth in our Customer contract, we only use that employee data to provide products and services consistent with those Customer instructions. If we process Customer employee finger scan data via biometric technology, as described in Section 1 above, we will only do so as directed by the Customer for employee verification purposes. The Customer has the means to permanently destroy such finger scan data which Oodles processes and which may be in the Customer’s possession once this purpose has been fulfilled (as determined by the Customer) or as otherwise required by applicable law, whichever occurs first. The collection, retention and destruction of all Customer employee data, including finger scan data, is, at all times, controlled by the Customer (as the employer), and any questions or requests with regard to a Customer employee’s Personal Data should be directed to that employer.
If you are a Oodles job applicant or Oodles employee: We collect Personal Data from Oodles job applicants to conduct our applicant review and hiring activities. We collect Personal Data from our employees for the purposes of fulfilling our human resources responsibilities as described in Section 1 above. Oodles employee Personal Data may be accessed by our human resources, IT and support personnel, and their subcontractors, in the United States and other countries as reasonably required to fulfil these obligations, consistent with applicable law. Oodles takes reasonable steps to ensure that all job applicant and employee data collected is accurate, complete and current for its intended use.
3) Our Disclosure of Your Personal Data
Oodles does not sell or rent your Personal Data to third parties for promotional purposes. Oodles will not use, share or distribute your Personal Data except as follows:
i) as necessary to maintain the security of our products,
ii) as required by applicable law,
iii) for Customer employees, as described in a contract between Oodles and our Customer,
iv) or as otherwise set forth in the subsequent paragraphs of this Section directly below.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution or similar event relating to all or a portion of our business, assets or a Site, Personal Data may be part of the transferred assets.
Service providers, subcontractors, agents: We sometimes hire other companies to perform certain business-related functions. Examples include hosting and/or maintaining databases, mailing information on our behalf and processing payments. When we employ another party to perform a service or function, we may need to provide them with access to certain Personal Data. In that event, we only provide them with the information that they need to perform their specific service or function. Oodles is accountable for any Personal Data that it receives from you and subsequently transfers to these third parties, in accordance with applicable privacy law. We remain responsible if a third-party that we engage to process Personal Data on our behalf does so in a manner inconsistent with applicable law, unless we can prove that we are not responsible for the activities or circumstances giving rise to the claim.
Partners and related third parties: We may share information with third party partners who resell our products and services and/or provide value added services. We may offer with third parties (solely or jointly) webinars, white papers, or other services related to our offerings or services. We may share your contact information and your expressed interest in these offerings or services with third parties, if you have provided prior consent to this use of your data, or if we believe we have a legitimate interest in doing so, based on our prior business relationship with you.
Legal Requirements: We also may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of a Site or the public, or (iv) protect against legal liability.
4) Access and Control of Personal Data
Visitors to Our Sites:
You can use many Oodles Site features without providing any Personal Data, but you may not be able to use certain services. (You can learn how cookies and similar technologies collect data on our Sites in Section 1 above.) You can always choose whether you wish to receive promotional email, SMS messages, telephone calls and postal mail from Oodles. When you otherwise contact Oodles directly, you can control what Personal Data you provide to Oodles.
Employees of Oodles Customers:
Employees of Oodles' Customers should contact the appropriate person within their employer's organization to understand, access, change and/or control what employee information is provided by the employer to Oodles so that Oodles may deliver its products and services to the employer under their contract.
Oodles Job Applicants:
Job applicants to Oodles should reach out to their Oodles recruiter or human resources contact, as applicable, to understand, access, change and/or control Personal Data that has been provided to Oodles in the job application context.
Oodles employees should reach out to their Oodles human resources contact to understand, access, change and/or control Personal Data that has been provided to Oodles in the employment context.
We do not knowingly collect Personal Data from children under the age of 13. If you are under thirteen, please do not submit any Personal Data to Oodles. If you have reason to believe that a child under the age of 13 has provided Personal Data to Oodles, please contact us, and we will endeavour to delete that information from our databases.
7) Links to Other Websites:
Our Sites may frame or contain references or links to other websites not owned, operated or controlled by Oodles, and their privacy policies may differ from ours (the "External Sites"). Oodles is not responsible for the privacy policies and procedures of External Sites and the privacy policies and procedures we describe here do not apply to External Sites. We recommend that you read and understand the privacy policies of External Sites.
We utilize commercially reasonable physical, technical, and administrative controls and procedures to safeguard the Personal Data provided to Oodles and protect it from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from Oodles may not be secure. Therefore, you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to us or our service providers electronically. Users of our Sites and on-line services are responsible for maintaining the security of their passwords, user name or ID or other form of authentication needed to access to secure areas or services. We may suspend your access to a Site or one of our services, without notice and pending our investigation, if a security breach is suspected.
9) Retention of information
We will retain your Personal Data for as long as any web registration you have with us is active, as needed to provide you (or your employer, as applicable) services or information requested, or for the period needed as described in this Policy or advised to you at the time of collection.
If at any time after providing contact or other Personal Data to us your Personal Data changes, or if you change your mind about receiving information, (e.g., types of marketing materials, newsletters and the like) from us, or wish to change any other use of your Personal Data described above which we control, send us your request with your updated information and/or your new choices. Send your request to _________@Oodles.com or by postal mail sent to __________ Officer, Oodles Incorporated, 951-955, Tower B-2 Spaze i tech Sohna Road, Gurugram . We will respond to your request to access, change or delete your Personal Data within 30 days. Of course, we will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
11) Contacting Us With Questions