Introduction to PagerDuty

Introduction to PagerDuty:

PagerDuty is a management platform that provides a solution for real-time development operations to improve business performance by providing smoother processes of the operations lifecycle. It provides incident management solutions in terms of reliable notifications, automatic escalations, on-call scheduling, and fix infrastructure problems in very little time. It also reduces the human effort by continuous monitoring and provides a real-time alerting facility and real-time collaboration system which allows users to resolve issues in their servers and applications. 

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It is an incident management tool that helps to keep real-time operations at the most efficient levels with the help of streamlined incident resolution procedures. It also helps an organization to resolve major incidents, noise reduction, and resolution times, resulting in a smoother and faster incident management lifecycle that result in service interruptions and downtime which affect the application performance. It also allows the user to set and configure smart notification alert through the standard email with SMS and voice messages as a backup to trigger automatically whenever the user fails to respond to emails on time. 

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Some Features of PagerDuty:

Following are some key features of PagerDuty

1. It can be used in Scheduling & Automated Escalations to increase the productivity of the application.
2. It can be used in Mobile Incident Management to resolve major incidents and smoother and faster incident management lifecycle.
3. It also allows users to set and configure alerts notifications to trigger automatically whenever the user fails to respond to emails on time.
4. It can be used in Real-Time Collaboration to streamlining the entire business's lifecycle.

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Conclusion:

Now a day, PagerDuty is a powerful management tool which helps an organization to automate the process to increase the productivity of application and detect and fix infrastructure problems in very less time without human interaction.

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